LM
Lorraine M

1 reviews | Active since Sept 2025

28 Apr 2026, 09:54

Discovery Insure Shields Jaco Projects from 3-Year Vinyl Flooring Fail

Jaco Projects installed vinyl floors with gaping gaps, not professionally done, uneven and cracking, leaving my house looking unkept.

Every HelloPeter post triggers Discovery Insure contact and “follow-up” vows, then nothing. Jaco Projects runs away from replacing my floors, they call and disappear with no solution and Discovery lets them get away with it at my expense.

Claim approved May 2023, approaching May 2026, still unaddressed. I’ve waited long enough. Immediate action or payout demanded.

#DiscoveryInsure #JacoProjects #HelloPeter

0
Replies (1)
Discovery Insure
Discovery Insure's reply28 Apr 2026, 10:20
Official
Hi Lorraine

Thank you for bringing this matter to our attention. We acknowledge your frustration and are concerned by the length of time this matter has remained unresolved.

We are sorry to hear about the lack of feedback and repeated follow-ups without a lasting resolution. This experience does not meet our service commitment, and we apologize for the inconvenience and distress this has caused.

One of our advisors will reach out to you, to address your concerns.

Regards
Discovery Insure