MN
Mumsy N
1 reviews | Active since May 2018
22 Nov 2021, 12:47
Discovery Insure service failure
Good day;
I have sent numerous emails to Discovery including their complaints for weeks now doing follow ups no response at all. The Supervisor by the name of Natasja Badenhosrt and their complaints department are not responding to my emails. My car has been with the dealership for more than a month and they are still investigating. I am on the call with Tshepo who is not helping at all, right now i have been holding for 57min and counting....
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Mumsy N's updateReviewer Update
22 Nov 2021, 13:22Good day;
Kindly advise who is out of office because when I was on the call Tshepo informed me that she is busy on the call and unable to take any escalation.
I have also sent an email to inform your company of my intention to take the matter to the Ombuds office as this matter has been dragging for more than a month now.
Regards;
Louisa.
Kindly advise who is out of office because when I was on the call Tshepo informed me that she is busy on the call and unable to take any escalation.
I have also sent an email to inform your company of my intention to take the matter to the Ombuds office as this matter has been dragging for more than a month now.
Regards;
Louisa.
MN
Mumsy N's update22 Nov 2021, 13:22
Reviewer Update
Good day;
Kindly advise who is out of office because when I was on the call Tshepo informed me that she is busy on the call and unable to take any escalation.
I have also sent an email to inform your company of my intention to take the matter to the Ombuds office as this matter has been dragging for more than a month now.
Regards;
Louisa.
Kindly advise who is out of office because when I was on the call Tshepo informed me that she is busy on the call and unable to take any escalation.
I have also sent an email to inform your company of my intention to take the matter to the Ombuds office as this matter has been dragging for more than a month now.
Regards;
Louisa.