AB
Andre B

1 reviews | Active since Aug 2019

05 Aug 2019, 13:23

Discovery Insure Service

I submitted a claim via the Discovery app earlier today. I promptly received confirmation via text message that my claim was received, the text message included details of the claim number (***) as well as contact details of Jose Nelson who would handle my claim. I also sent a separate e-mail explaining that I need to have my claim tended to as soon as possible as I will be driving to Jeffreys on Thursday. Jose phoned me shortly after I sent my e-mail and very professionally assisted me and made sure that everything was captured correctly. Thanks for top class friendly service.

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Replies (1)
Discovery Insure
Discovery Insure's reply05 Aug 2019, 14:36
Official
Thank you for the compliment. We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.

RegardsDiscovery Insure