AV
Andrew V
1 reviews | Active since Aug 2019
19 Dec 2020, 17:37
Discovery Insure Sensor Missing Trips
By and large I’m happy with the service I’ve received from Discovery Insure. However, my drive sensor has started missing bits of my trips, not detecting my phone and none of the messages I’ve sent them via the help in their app has resulted in any communication from them. It’s a bit disappointing as mostly they do respond quite quickly.
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Replies (2)
Discovery Insure's replyOfficial
21 Dec 2020, 11:08Good day Andrew
We highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer.
This matter is being looked into & a representative will get in touch with you shortly.
Regards
Discovery Insure
We highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer.
This matter is being looked into & a representative will get in touch with you shortly.
Regards
Discovery Insure
Best regards,
Discovery Insure's reply21 Dec 2020, 11:08
Official
Good day Andrew
We highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer.
This matter is being looked into & a representative will get in touch with you shortly.
Regards
Discovery Insure
We highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer.
This matter is being looked into & a representative will get in touch with you shortly.
Regards
Discovery Insure
Best regards,
AV
Andrew V's updateReviewer Update
21 Dec 2020, 11:12Discovery Insure has contacted me and is investigating what is causing this problem.
AV
Andrew V's update21 Dec 2020, 11:12
Reviewer Update
Discovery Insure has contacted me and is investigating what is causing this problem.