CD
Cecilia D

1 reviews | Active since Jul 2020

31 Jul 2020, 08:56

Discovery Insure Roadside Assistance

I had a flat tyre late yesterday afternoon and called Discovery Roadside assist. Moloko Mathanathe assist me in the most proffessional way. She was friendly, sympathic and efficient. She made sure that I was in a safe place before dispatching someone to assist me. She phoned me back to advise who would be assisting me and approximately how long it would take for them to arrive. She later did a follow up call to make sure i was being assisted. The person who was dispatched to assist me was extremely helpfull and even called to make sure I had got home safely. Excellent service from both parties.

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Replies (1)
Discovery Insure
Discovery Insure's reply31 Jul 2020, 09:34
Official
Good day Cecilia, 



Thank you for the compliment. We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.


Regards
Discovery Insure