Discovery Insure Retentions - Tasmina Nair

I was not impressed when I received an email informing me that my premium was being increased. I called the call center to query this and was referred to Tasmina Nair who assisted me. Not only did she manage to review my policy and decrease my premium, the way she did it, in a polite, friendly, helpful and knowledgeable manner was what impressed me. Thank you for saving me some money and the excellent customer service Tasmina. It was really refreshing dealing with you. Keep up the great attitude to provide excellent service to clients. Your manager must be chuffed to have you in the team.