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Fiorna K

1 reviews | Active since May 2020

09 May 2020, 11:48

Discovery Insure Retentions consultant - Kastello Govender

Kastello is in the Customer Retention department at Discovery, and I had already started the process of looking for a different insurance service provider. Based on his outstanding service and assistance, I am now going to remain a client of Discovery Insure. He took the trouble to review my history as a client, my driving scores, and the fact that I am a Diamond Vitality member for both Health and Driving. He reduced my premiums and provided me with great insight.

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Replies (1)
Discovery Insure
Discovery Insure's reply11 May 2020, 09:32
Official
Thank you for the compliment. We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.

Regards,
Discovery Insure