DM
Dheena M

1 reviews | Active since Oct 2013

05 Dec 2023, 12:53

Discovery Insure Retention Department

I have taken the time to write this review about my interaction with a Discovery Insure Agent, named Shamanie Naidoo as she went over and beyond to give me a peace of mind with changes to my Car and Home insurance Policy. Firstly she enquired if she she could call me back, which she did, and the call lasted nothing less than 40mins, offered me a better premium and saved alot. She explained herself concisely as she could in her eloquent voice and mannerism.

I have experienced many Insurance Consultants over the years, and Sharmaine Naidoo one of many that wears her Companie's Logo prouly on her sleeves.

Once again, thank you for the exellent service and patience, I undoutably can vouch that Discovery Insure have a gem in their Team.

Very Seldom, do customers take time to speak about their good experiences, here is mine.

What I learnt is that, you get what you pay for, cheap is always the smartest option.

Well Done Diswcovery in groming your staff for the best customer experience, thank you☺

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Replies (1)
Discovery Insure
Discovery Insure's reply05 Dec 2023, 13:29
Official
Good day Dheena

Thank you for taking the time to let us know how you feel. We appreciate your business and truly want to make your experience pleasant at all times.

Regards
Discovery Insure