1 reviews | Active since Jul 2017

12 Jul 2017, 11:08

Discovery Insure refuse to honour their contract

<p>I was recently involved in an accident, where my back bumper was crashed into. I now have to take in my car for fixing</p> <p> </p> <p>For the past year, I have been paying for car hire in the event that my car has to be fixed. </p> <p> </p> <p>In line with that contract, that they drew up, Discovery has to hire me a Hyundai i10 or something similar. Now that it is time for them to honor their part of the contract, they are refusing to get me an automatic version of this car. </p> <p> </p> <p>This is in violation with their contract, which doesn't specify which version of the car they would get me. </p> <p> </p> <p>They have now come up with excuses and have started to blame everyone else beside taking responsibility for what is stipulated in the contract. </p>

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Replies (1)
Discovery Insure
Discovery Insure's reply12 Jul 2017, 16:41
Official

Thank you for bringing this to our attention.

Please be advised that we have requested the broker proposal to better understand and confirm what car hire option was offered and requested.

Feedback will be provided once done.

We apologise for any inconvenience experienced.

Regards,

Sakhe

Discovery Insure