LM
Laura M

1 reviews | Active since May 2013

01 Sept 2015, 18:53

Discovery insure quote double that of competitor

I wanted to insure my Apple MacBook Pro and was quoted a premium of over R400 per month. This seemed excessive even to the service consultant who agreed that it cost the \same as a car"";15/09/01 19:09;NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;886418;786009;19;2;0;0;0;0;2;NULL;NULL;NULL;15/09/01 18:44;15/09/01 16:57;Umdloti letting rips off the public;7,21E+12;David Downes;;To follow up from my previous report, to make matters worse Umdloti letting has claimed that my report was inappropriate, claiming that they didn't mess up my booking and that they are within their rights keeping our deposit for a vase that was broken, a scatter cushion was removed and a blind that came off the wall. <br> You don't go ahead and book the 10th to the 17th August when the 7th to the 17th was requested without clearing it with their client. We were only liable for a vase which did not cost the full R750 deposit. We did not remove a scatter cushion which they can't prove because we didn't sign an inventory and are not liable for a blind that fell down due to poor workmanship. On top of that Umdloti letting were rude and hurled abuse at me and charged my credit card without my authority. I notice that I am not the first customer to be ********** by Umdloti letting. There is another report from an Umdloti letting customer in May who is owed money by them.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;829117;819120;17;2;0;0;0;0;2;NULL;NULL;NULL;15/09/01 13:35;15/09/01 16:59;Dissapointed;8,71E+12;non client centricity;***;I packed a car at park station waiting to pick my manager so as I seated there I went to pay for my packing ticket as he had arrived only to find that I am not fimi**** of the proccesses used to that you have to wait for a receit and a ticked that you have put in. So what happened is tha I only took my receit as the ticked wasint out as a result that I didint know how they actually operate so when I was suppose to go out. They stoped and I gave them the receit and they said I won't go out because they need the ticked , I tried explaining tht I ddnt know but patric masipa was rood to me telling me its not his prob lem that I lost my ticket what he wants is actually r75 rand to create an exit ticket for me ather wise I have to leave a spare wheel or anys valuable to me. As I asked him why what for because this things happens and its a common mistake that everyboddy else can do and he said is to protect the company because if the car get ****** they pay for car by byng you another car and later changed and said thy don't pay at all I have a recording to prove our convesation with him telling me am nthng I paid bt when going out a white lady had the same problem as mine. But went out;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;686394;793962;16;2;0;1;0;0;2;NULL;NULL;NULL;15/09/01 18:53;15/09/01 17:05;STILL :Telkom gives us Dial up speeds ;7,71E+12;;***;My original complaint: http://hellopeter.com/telkom/complaints/telkom-gives-us-dial-up-speeds-in-the-21st-century-***<br> Monday 17 August I complained about Telkom's line speeds. Ilhaam from Telkom Social Media told me:\Please be assured that this matter has been escalated to the relevant department and feedback will follow.<br> Your reference number is SM135542.\"" I gave Telkom 11 Business days to resolve this. And guess what people ? I now get 0.42kbs download and 0.17kbs upload speed. I stand by my last complaint .... Logged on 17 August 2015: <br> I can not believe that in 2015 I only get 0.25kbs download and 0.21 upload speeds. I am stopping payments to Telkom until they sort this out. The arrogant Telkom staff tells me in her best English accent \""you are guaranteed UP TO 2 meg speeds \"" so anything below that is acceptable by Telkom. So I have absolutely nothing to complain about. I am not logging calls with Telkom any more. Their technicians just close the call whether they have sorted the problem out or not. When you call"

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Replies (1)
Discovery Insure
Discovery Insure's reply01 Sept 2015, 19:09
Official
Hello Laura McDermid,

Thank you for your comment.

We are investing the reasons for the delayed service experienced and will be in contact with you shortly.

Regards,
Sekgobola
Discovery Insure