1 reviews | Active since Apr 2018
Discovery Insure Premiums made me cancel
Shamanie Pillay from the Retentions Department was great and very helpful in cancelling my policy.
Sadly, my monthly premium was extremely high and there was, unfortunately, no counter-offer to lower it in order to keep me as a client.
Dear Haley,
Thank you for your comments, please be advised we have made a number of calls to you today to address your comments, however have not been successful in getting a hold of you.
We have in the interim liaised with the retentions team in relation to your premium, and the comparison quote you received from another insurer.
At this point in time we unfortunately cannot match the quote.
Thank you for taking a moment to compliment Shamanie on the service she provided you.
Regards,
Sakhe
Discovery
Dear Haley,
Thank you for your comments, please be advised we have made a number of calls to you today to address your comments, however have not been successful in getting a hold of you.
We have in the interim liaised with the retentions team in relation to your premium, and the comparison quote you received from another insurer.
At this point in time we unfortunately cannot match the quote.
Thank you for taking a moment to compliment Shamanie on the service she provided you.
Regards,
Sakhe
Discovery