MJ
Marnus J

1 reviews | Active since Dec 2015

31 May 2022, 09:04

Discovery insure premium ibcrease

After receiving an email about my premium increasing I phoned Discovery Insure. Unfortunately the call centre agent was utterly unhelpful and as such I wanted to cancel my premium. My problem with this premium increase was that I bought a new car in December and my premium increased because of that, why then increase it again 6 months later? I was put through to Shamanie Naidoo who solved the issue for me quite effectively, and my premium has stayed the same. I still wonder why my premium should increase as my car value decrases and insurance as such gives literally no other benefit except in a situation where you might need it, otherwise it is just money I debit once a month.

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Replies (1)
Discovery Insure
Discovery Insure's reply31 May 2022, 09:39
Official
Good day Marnus de Jager 

We are delighted to receive such a wonderful compliment. Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive. We will be sure to share it with the rest of the team. 

Regards
Discovery Insure