YG
Yogan G

1 reviews | Active since Dec 2016

11 Mar 2022, 18:58

Discovery insure poor service

Joined Discovery for over a year, premiums were taken religiously, upon my first claim for a theft off my cell phone from the gym no feedback to my claim until this day. Pathetic service. Can you imagine if it was a household claim or a car claim - dump discovery insure or find out the hard way

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Replies (2)
YG
Yogan G's update14 Mar 2022, 13:03
Reviewer Update
Discovery Insure's reply:

14 Mar 2022, 12:36


Good day Yogan G

According to our records you had a claim for an item that was not specified.

For this reason the client was not honored.

Discovery Insure acted in line with the terms of the contract on which the policy is centered.

Regards
Discovery Insure

YG
Yogan G's update14 Mar 2022, 13:04
Reviewer Update
One - The items were specified and additional amounts were paid.
Two - was the client ever notified in writing or telephonically that the claim was declined ????

End of the day the service at discovery insure is what it is !!!!!!! glad to have terminated, word of mouth still a good form of advertising