AM
Ashraf M

1 reviews | Active since Aug 2017

14 Jul 2020, 16:43

Discovery Insure Poor Incompetant Service

Poor, unprofessional service from Discovery Insure. Made a booking and confirmed via email for date and time to install C track on both vehicles. They did not pitch , call or apologize for delay. This inconvenience has wasted my business and work time as we had no vehicles for travel , school rounds etc as we were foolishly waiting for nothing. After numerous calls via broker, they re-scheduled . What a waste of my time Discovery...... So unprofessional....

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Replies (1)
Discovery Insure
Discovery Insure's reply15 Jul 2020, 10:02
Official
Good day Ashraf M 

Thank you for raising your concerns.

We sincerely apologise for any inconvenience that may have been caused. This is not the level of service DI upholds.

We are investigating the matter and feedback will be provided to you directly in due course. 

Regards
Discovery Insure