Discovery Insure poor customer service

A Discovery Insure sales person called me after apparently obtaining my contact details from some database as the case usually is. I consented to do a telephonic quotation. After I did the quotation I requested that the quote be emailed to me but I received no further response. I then tried to do an online quote because they advertise on the website that one is able to do an insurance quote in 60 seconds; however this appears to be an untrue marketing gimic aimed at harvesting people's contact deatils after which they call you back to do a quote over the phone. The pre-customer service is quite poor and I am now quite sceptical about doing business with them.