CW
Celeste W

1 reviews | Active since Jun 2013

28 Sept 2017, 09:10

Discovery Insure policy retention

We called Discovery and spoke to Shamanie saying we want to cancel our insurance, having received a better offer elsewhere. Shamanie went out of her way to keep our benefits and premiums in line with the new offer.

One thing I wasn't keen on was being told I will only receive amendments once I've rated her here.

We are awaiting further amendments to be made then we will stay with Discovery due to her efficient service.

Kind regards, Celeste Wilkins

0
Replies (1)
Discovery Insure
Discovery Insure's reply28 Sept 2017, 09:46
Official

Dear Celeste

Thank you for taking the time to compliment. We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.

Regards

Discovery Insure