Discovery Insure only interested in profit

Sooo... the purpose of an insurer is to assist you when you need them most. Right?

On some clients they make a huge profit, on others they sometimes make a loss due to unforeseen evens. Yet, they only action the latter in terms of exorbitant premium adjustments and compulsory excesses.

Discovery Insure is only interested in profit. Despite being claims free for a year now, they refuse to remove extremely large compulsory excesses which have been placed on ALL my insured items, due to two water damage claims, which was no fault of my own.

If you can help it at all, please look for your insurance elsewhere.