MKAK
Mahomed Khalid Abdool Khader

1 reviews | Active since Nov 2012

03 Jul 2025, 21:50

Discovery Insure, Not there when you need tgem

Loyalty rewarded with absolute disregard for customer satisfaction and quality service.

I was sent to their authorised repairer.. Sandton Renew IT. I received such poor service and when I called on 3 different occasions to report the service and seek assistance and intervention. Not one call back or update or assistance.

I am now moving even it costs me more

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Replies (2)
MKAK
Mahomed Khalid Abdool Khader's update07 Jul 2025, 10:57
Reviewer Update
This is a poor example of an auto response for the public. I received no call from anyone to understand the issue not provide update on my poor experience. Such a waste
MKAK
Mahomed Khalid Abdool Khader's update10 Jul 2025, 16:14
Reviewer Update
Discovery reached out, apologised and is investigating.