JG
Jp G
1 reviews | Active since Feb 2017
06 Nov 2023, 13:03
DISCOVERY INSURE NOT DOING THEIR JOB
I honestly have not have a great experience with them this time around, I launched my claim like 3 months ago, and everytime I phone on no one really knows what going on, their is damage to my car and more I drive more damage I'm taking on, I phone how many time each time a different story comes out and they said my car has been fixed and payed for but it has not, today I phoned and they said no it has not gone in yet but they will chance supplier, different story every time I phone in, this is ridiculous and I'm very upset. And in the mean while I'm taking on more and more damage to my car. What must I do
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Replies (1)JG
Jp G's updateReviewer Update
16 Nov 2023, 11:00OK this is now becoming a major issue, as per telephonic conversation I was told to get a quote my self and Discovery will cover it as the process was not followed properly, I did that got a quote again send it to them and got a response back saying that they Wil only do what their service provider said which was discussed in length that they are bad and did not do their job and was agreed on by discovery and me know discovery went back on their word. Please contact me so we sort this out ASAP please
JG
Jp G's update16 Nov 2023, 11:00
Reviewer Update
OK this is now becoming a major issue, as per telephonic conversation I was told to get a quote my self and Discovery will cover it as the process was not followed properly, I did that got a quote again send it to them and got a response back saying that they Wil only do what their service provider said which was discussed in length that they are bad and did not do their job and was agreed on by discovery and me know discovery went back on their word. Please contact me so we sort this out ASAP please