Discovery insure, no response, no responsibility as a service provider.

Discovery Insure I am reeling at the pathetic condition that my car was returned to me. I had an accident and they sent a tow truck that towed the vehicle to a different location than the call centre agent informed me off. My car was then tampered with Amp stripped, everything inside shifted and moved and tampered with. Scratches on the door. I was devasted upon receiving my vehicle. I only had a bust radiator but my car returned worse off. I contacted discovery to report this but no response. I am shocked disgusted and do not advise anyone to take out insurance with these guys. Their premiums are high and for what? I could of fixed this myself and saved myself the heart ache of a mangled car. They also managed to "lose" my car for a few days. No straight answers no responses. I just don't know what to do so I have decided to resort to all social platforms to create awareness to us consumers.