SK
Stiaan K

1 reviews | Active since Nov 2017

27 Sept 2025, 09:25

Discovery Insure - No reply

Please se below the emails I've sent to Discovery Insure. Up till today, still no reply

AC Koch - ID ****** **** ***

Stiaan Koch <***> Mon, Aug 18, 9:45 AM to insure

Good day.

I app**** for insurance with Discovery a while ago. The agent informed me that I do not qualify due to the amount of policies that was canceled due to non payment and the ammount of claims I had. I do understand the concern with cancelation due to non payment. For a very long time I was under UGE financial stress and almost lost everything.

The one thing I do not understand is the amount of claims that l, according to the agent was paid. He mentioned more than 300k in claims was paid. While I was with Discovery Insure I claim twice, one for a bump to my VW kombi and that was ages ago, I think about 14 years ago, and then again for a LG mobile phone. I think you actually replaced the phone because it could not be fixed. Before that I only had a claim, again for a bump in my Renault Scenic, which at that time was insured with M&F. That was about 18 years ago.

Any how, I requested a detailed set out of all my claims adding up to the more that R300k and till today did not receive anything.

Can you please forward me the derail ASAP? My ID nr is in the subject line.

I look forward to hearing from you.

Kind regards,

Stiaan Koch ***

Stiaan Koch <***> Wed, Sep 3, 7:53 PM to insure

Good day.

I am still waiting upon your response.

I am considering going to Hello Peter.

0
Replies (2)
Discovery Insure
Discovery Insure's reply27 Sept 2025, 09:51
Official
Good Day Stiaan

Please advise to which email address the above was sent so that we can follow up with the team and revert with feedback.

Regards
Discovery Insure
SK
Stiaan K's update29 Sept 2025, 08:40
Reviewer Update
Good day

It was sent to ***

Thank you