PK
Pieter K
1 reviews | Active since Aug 2025
22 Aug 2025, 12:45
Discovery insure never available
No communication!! I have been trying to get hold of Discovery insure for 3 days now. But the number *** Is not working.
The assessor appointed to my claim- never available.
I cannot get a claim finalised after almost 3 months.
However, they were very quick to increase my premium by 31% in 2025
Take their money- No service!
It is a pity, the medical aid, vitality has always been great.
Maybe its time for a change
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Replies (1)
Discovery Insure's replyOfficial
22 Aug 2025, 12:56Hi Pieter
Thank you for reaching out and for bringing this to our attention.
We sincerely apologize for the frustration and inconvenience you’ve experienced.
One of our advisors will be in contact with you shortly to address your concerns.
Regards
Discovery Insure
Thank you for reaching out and for bringing this to our attention.
We sincerely apologize for the frustration and inconvenience you’ve experienced.
One of our advisors will be in contact with you shortly to address your concerns.
Regards
Discovery Insure
Discovery Insure's reply22 Aug 2025, 12:56
Official
Hi Pieter
Thank you for reaching out and for bringing this to our attention.
We sincerely apologize for the frustration and inconvenience you’ve experienced.
One of our advisors will be in contact with you shortly to address your concerns.
Regards
Discovery Insure
Thank you for reaching out and for bringing this to our attention.
We sincerely apologize for the frustration and inconvenience you’ve experienced.
One of our advisors will be in contact with you shortly to address your concerns.
Regards
Discovery Insure