Discovery Insure-Mr Samkelo Bholo-Sandton Fitment Centre

WOW TALK OF EXCEEDING CUSTOMER EXPECTATIONS, when i checked my Insure Behaviour Points i noticed that it had showed a 0 and i then initially went to TWT Johannesburg to have them check it out as that very monring also i had recevied an SMS that said "we cannot monitor your driving behaviour check your device.", on close inspection i was then advised that the battery of the device on my impact alert had problem so was not reporting to the system. It was changed and the very same afternoon i then took a chance and drove into the Sandton Assessment Center and upon arrival i was warmly welcomed by Samkelo Bholo who ensured that he actually took the time to listen to my lengthy story and even went into the car with me to see what i was explaining. When we realised that there seems to also be an issue that the new impact alert was not recording my trips, he then asked if he could have my device to uninstal the one i had on the Samsung *as at times apparently they act up* and to try installing on the Huawei, this for me was super as often Consultants just take your device and not explain but he took the time to explain the whole trial and error. Eventually we won as i could now see the impact alert and the trip recording well. He is a shining star so Discovery must clone him and i will happily be a Project Manager for that Project:-)