Discovery Insure - Moving the goal posts

I've been a client with Discovery since 1999 and I basically have all my Insurance products with Discovery Me Aid,Life Insurance & Household & car Insurance. I also have a Discovery Credit Card. I spend about R9000 a month with Discovery in total.I also have an impressive no claim record. I moved to my new house in Sept 2014 and contacted Disc Ins (got proof) for them to update my details. Last week I received a new cellphone and phoned Discovery to add it to my portfolio. I then realized that Disc Ins never updated my details back then (Sept 2014) and to my utmost shock, I was told that I no longer meet their minimum requirements in terms of the security features at my house. To top this I was told that I've got 48hours to meet their requirements or they would cancel my cover. I was never told in the 1st place that I wasn't meeting Discovery Insure's min requirements and they accepted my business and were just to happy to take my premium every month. I also requested for a caravan to be deleted but that was also not done and I ended paying for it for another 6 months. A senior manager admitted that they were at fault but informed me that they can no longer accept me as a client.