CL
Cassim L

1 reviews | Active since Jan 2013

03 Jan 2017, 16:33

Discovery Insure Motor Claims Consultant - Kagiso Shabangu

<p>I had the unfortunate expierance of having an accident with the same vehicle a week apart on the exact same side of the vehicle. I had initially submit my first claim online and the vehicle was driveable. The following week I was involved in another accident and the damage was on the same side as the previous damaged. Upon informing Discovery I had to submitted another claim with an another access payment.</p> <p> </p> <p>Kagiso Shabangu's was assigned to the second claim and after she had spoken to the accessor she informed me that the first claim would be closed and all will be handled on the second claim. Also she informed me that the access will be refunded too. This was excellent news for 2017 as my 2016 did not end to well.</p> <p> </p> <p>Kagiso Shabangu handled my claims with a personal professionalism touch. She listened and understood my claims and made sense of it all. Tumbs up for the excellent service provided by Kagiso Shabangu at Discovery Insure Motor Claims .</p>

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Replies (1)
Discovery Insure
Discovery Insure's reply03 Jan 2017, 16:55
Official

Thank you, keeping you happy is important to us.

Regards,
Sekgobola
Discovery Insure