1 reviews | Active since Jun 2017
Discovery Insure - man, you guys are great!
<p>My car was broken into (door lock broken) and my lunchbag was ****** with all my house keys inside.<br /><br />I submitted a claim to Discovery Insure, they informed me that they would pay to have my home locks and car door lock replaced, up to a limited amount.<br /><br />Unfortunately, the car's entire lock set had to be replaced and recoded for the central locking system, and the quoted amount for this was more than my limit amount confirmed to me.<br /><br />I phoned again, spoke to Nabilah Dawood, and realising that this was actually damage to the car itself, she checked, came back to me and confirmed that they would indeed pay the full amount since it could be covered under the comprehensive benefit of my policy.<br /><br />Since joining Discovery Insure, receiving good cash back amounts every month for driving well, I have had only the best experience with this insurer. Knowing I can get cash back for driving well has really made me much more mindful of improving my driving behaviour.<br /><br />And with the service I received from Nabilah regarding my claim, I will definitely recommend Discovery Insure to everyone. They really are the best!<br /><br />Unfortunately, crime happens and it's really bad. However, being put in the same position that you were before being affected by the crime through decent insurance cover helps to restore some sense of protection. Thank you, Discovery Insure for great cover. <br /><br />And thank you, Nabilah. Your thorough product knowledge, ability to apply your mind and willingness to help meant what could have been a bit of a glitch in getting my car repaired, was sorted out in minutes. </p>
At Discovery Insure we place customer satisfaction at the center of every interaction so you can imagine how much we value positive feedback.
We are delighted to receive such a wonderful compliment.
Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive.
We will make certain that Nabilah is commended for her efforts.
Regards,
Sakhe
Discovery Insure
At Discovery Insure we place customer satisfaction at the center of every interaction so you can imagine how much we value positive feedback.
We are delighted to receive such a wonderful compliment.
Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive.
We will make certain that Nabilah is commended for her efforts.
Regards,
Sakhe
Discovery Insure
Great service still going strong - kudos to Awelani this time around!
Awelani Nemaangani has been dealing with my claim. She made sure my covered out-of-pocket expenses were reimbursed to me in just about no time. Awelani has been efficient, friendly, and helpful all the way, keeping me updated about progress throughout the claims process.
From my experience, Awelani clearly is a person who takes pride in doing her job with service excellence in mind.
Thank you, Awelani. Keep up the great work!
Great service still going strong - kudos to Awelani this time around!
Awelani Nemaangani has been dealing with my claim. She made sure my covered out-of-pocket expenses were reimbursed to me in just about no time. Awelani has been efficient, friendly, and helpful all the way, keeping me updated about progress throughout the claims process.
From my experience, Awelani clearly is a person who takes pride in doing her job with service excellence in mind.
Thank you, Awelani. Keep up the great work!
Thank you for your feedback, we value it highly.
We will ensure that this post is shared with Awelani and her manager.
Regards,
Discovery Insure
Thank you for your feedback, we value it highly.
We will ensure that this post is shared with Awelani and her manager.
Regards,
Discovery Insure
