JB
Jean-Pierre Botha

1 reviews | Active since Feb 2015

24 Aug 2025, 11:51

Discovery Insure loves *****ing you over with their Vitality Drive sensors

If I could give Discovery Insure a minus score I would. The sensor that force you to install in your car will ensure they ***** you over on your daily score. The sensor picks up when your phone is in your pant's pocket while driving and deduct point based on movement. If you manage to get away without losing any points the sensor will randomly decide not to connect with your phone. If you ask Discovery the reason they will say it is your own fault because your phone automatically connects to a WIFI network. So in short, Discovery wants you to put your phone inside your car where everyone can see your phone and also expose it to the sun if you use a phone holder on your windscreen and also blames you for connecting to a WIFI network. The worst part is you don't realize it when it happens, only afterwards that you lost all your points or the trip didn't count.

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Replies (1)
Discovery Insure
Discovery Insure's reply24 Aug 2025, 12:08
Official
Hi Jean-Pierre

Thank you for reaching out and bringing this to our attention.

We sincerely apologize for the frustration and inconvenience you’ve experienced.

One of our advisors will be in touch with you to assist with your concerns.

Regards
Discovery Insure