Discovery Insure is useless

I had a claim with Discovery Insure after a break-in at my home, and instead of honoring the claim, they hid behind technicalities to avoid accountability. As a customer, I diligently paid my premiums with the expectation that in the event of a loss, my insurer would be there to indemnify me. But not Discovery. They look for every possible reason not to pay, instead of focusing on how to honor their contractual obligation. After they rejected my claim, I sought help from the Ombud for Short-Term Insurance. Nearly a year later, they sided with Discovery on the most nonsensical basis. The Ombud's interpretation of my policy contract was shockingly simplistic — something you'd expect from a first-year law student. They even re**** on telephone conversations with Discovery's call center, claiming I confirmed facts that I never did. When I provided proof from the recordings that I never said what they claimed, nothing was done. This experience has left me deeply disappointed with both Discovery Insure and the Ombud. I would advise anyone considering Discovery to think twice. I also have life insurance with Discovery, and I will be canceling that, as well as my short-term insurance. I will make sure to tell everyone I know about how pathetic Discovery is and that they should avoid doing business with them.