SM
Siviwe M
1 reviews | Active since Mar 2023
28 Apr 2026, 15:52
Discovery insure is the worst insurance ever
Worst car insurance to have for your car, I wouldn’t go back to them again.
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Replies (5)SM
Siviwe M's updateReviewer Update
28 Apr 2026, 15:55I drive over a small rock and apparently it damaged the car oil sump, discovery wrote off my car, I asked the lady that was assisting me that I need the car I will repair it myself, she told me that the car is not mine but the banks car, that was very rude of her, forgetting that I made them the 3rd party in the car, they went off to pay the bank and wrote off my car.
SM
Siviwe M's update28 Apr 2026, 15:55
Reviewer Update
I drive over a small rock and apparently it damaged the car oil sump, discovery wrote off my car, I asked the lady that was assisting me that I need the car I will repair it myself, she told me that the car is not mine but the banks car, that was very rude of her, forgetting that I made them the 3rd party in the car, they went off to pay the bank and wrote off my car.
Discovery Insure's replyOfficial
28 Apr 2026, 16:31Good day
We acknowledge receipt of your complaint regarding the damage to your vehicle and the subsequent settlement process. Your concerns have been noted, and an agent will contact you to discuss the matter further.
Regards
Discovery Insure
We acknowledge receipt of your complaint regarding the damage to your vehicle and the subsequent settlement process. Your concerns have been noted, and an agent will contact you to discuss the matter further.
Regards
Discovery Insure
Discovery Insure's reply28 Apr 2026, 16:31
Official
Good day
We acknowledge receipt of your complaint regarding the damage to your vehicle and the subsequent settlement process. Your concerns have been noted, and an agent will contact you to discuss the matter further.
Regards
Discovery Insure
We acknowledge receipt of your complaint regarding the damage to your vehicle and the subsequent settlement process. Your concerns have been noted, and an agent will contact you to discuss the matter further.
Regards
Discovery Insure
SM
Siviwe M's updateReviewer Update
28 Apr 2026, 16:35Thanks for the response but Discovery agents don’t call, I had to be the one making follow ups about my car until they reach the decision to write it off,
SM
Siviwe M's update28 Apr 2026, 16:35
Reviewer Update
Thanks for the response but Discovery agents don’t call, I had to be the one making follow ups about my car until they reach the decision to write it off,
Discovery Insure's replyOfficial
28 Apr 2026, 16:45Good day
Thank you for getting back to us. We have attempted to contact you; however, there was no response. Please advise on a suitable time for us to reach you.
Regards
Discovery Insure
Thank you for getting back to us. We have attempted to contact you; however, there was no response. Please advise on a suitable time for us to reach you.
Regards
Discovery Insure
Discovery Insure's reply28 Apr 2026, 16:45
Official
Good day
Thank you for getting back to us. We have attempted to contact you; however, there was no response. Please advise on a suitable time for us to reach you.
Regards
Discovery Insure
Thank you for getting back to us. We have attempted to contact you; however, there was no response. Please advise on a suitable time for us to reach you.
Regards
Discovery Insure
Discovery Insure's replyOfficial
29 Apr 2026, 15:07Good day
Thank you for taking our call. Please note that we have completed our investigation and can confirm that the vehicle was paid and settled with the bank. The vehicle was sold to Auction Nation, and it has been over a year since it was taken to auction Nation.
You can contact Auction Nation directly to establish whether they still have the vehicle.
Please also note that on 14/03/2025 at 16:30, communication took place confirming that further feedback would be provided regarding the settlement letter.
Thank you for your patience and cooperation.
Regards
Discovery Insure
Thank you for taking our call. Please note that we have completed our investigation and can confirm that the vehicle was paid and settled with the bank. The vehicle was sold to Auction Nation, and it has been over a year since it was taken to auction Nation.
You can contact Auction Nation directly to establish whether they still have the vehicle.
Please also note that on 14/03/2025 at 16:30, communication took place confirming that further feedback would be provided regarding the settlement letter.
Thank you for your patience and cooperation.
Regards
Discovery Insure
Discovery Insure's reply29 Apr 2026, 15:07
Official
Good day
Thank you for taking our call. Please note that we have completed our investigation and can confirm that the vehicle was paid and settled with the bank. The vehicle was sold to Auction Nation, and it has been over a year since it was taken to auction Nation.
You can contact Auction Nation directly to establish whether they still have the vehicle.
Please also note that on 14/03/2025 at 16:30, communication took place confirming that further feedback would be provided regarding the settlement letter.
Thank you for your patience and cooperation.
Regards
Discovery Insure
Thank you for taking our call. Please note that we have completed our investigation and can confirm that the vehicle was paid and settled with the bank. The vehicle was sold to Auction Nation, and it has been over a year since it was taken to auction Nation.
You can contact Auction Nation directly to establish whether they still have the vehicle.
Please also note that on 14/03/2025 at 16:30, communication took place confirming that further feedback would be provided regarding the settlement letter.
Thank you for your patience and cooperation.
Regards
Discovery Insure