LM
LUNGA M

1 reviews | Active since Jul 2020

17 May 2022, 20:07

DISCOVERY INSURE IS THE WORST INSURANCE.

I have never been so disappointed by an insurance company like Discovery insure. My vehicle was ****** on the 09th of April 2022 to date I have not received any communication from discovery insure on the progress of my claim. I HAVE DONE MY OWN FOLLOW UPS WITH POLICE DEPARTMENT TO RELEASE MY VEHICLE AND YET THIS WAS MEANT TO BE DONE BY DISCOVERY. I HAVE SENT THEM COUNTLESS EMAILS AND I HAVE HAD NO RESPONSE, EVEN AN EMAIL TO THEIR COMPLAINTS DEPARTMENT WAS NOT RESPONDED TO DESPITE BEING ASSURED A 24 HR TURN AROUND TIME. IT'S BEEN OVER A MONTH AND I DON'T UNDERSTAND WHAT/HOW THEY THINK I AM TRAVELING TO WORK. I have spent Rands on airtime and they lie saying they will call you back but never do. How pathetic

0
Replies (3)
LM
LUNGA M's update18 May 2022, 09:02
Reviewer Update
If I do not get a response from Discovery today, I will post your response and further show the public how you have not kept your end.
Discovery Insure
Discovery Insure's reply18 May 2022, 10:35
Official
Hi Lunga 

We respond privately in an effort to protect your information...

DI
LM
LUNGA M's update23 May 2022, 10:24
Reviewer Update
Hi,
I received information that vehicle was to be on assessed on the 19th of May. We have not received any feedback since.

Please advise