Discovery insure is THE WORST!

I have been sitting for 8 WEEKS now with a car because Discovery insisted to send it to a certain Autobody shop. After 4 weeks of my car being at this Autobody shop the Autobody shop phones me to tell me my car has set alight because the autobody shop tried a quick fix. I immediatly phoned my insurance and sent in yet another claim. On top of all this the original reason for my car went in to get fixed hasnt even been rapaired. I have phoned Discovery every day since and i either get put on hold for a very long time until they kill the call or they just pass me from one department to another. Not one person has given me feedback worth having and I am sitting without a car. I have had it and will not recommend Discovery to ANYONE! They are quick to take their money at the end of the month but so very slow to deliver services