MC
Michael C
1 reviews | Active since Sept 2019
13 Sept 2019, 12:27
DISCOVERY INSURE IS PATHETIC!!!!
Worst service ever experienced! I would like to single out Gordon Van Wyk, Jathin Mathura and Thembinkosi Mlondi Nhlema as the most pathetic team I've ever had the misfortune to work with!! Take your policies else where! They quick to help but impossible to contact with a complaint. @Discovery please explain why 5 complaints, which state someone will contact me within 24 hours, are still unresolved. In fact not one of the 5 complaints have resulted in a call to try rectify.
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All the above mentioned complaints are still outstanding despite the first complaint being lodged on the 8/8/2019.
Someone explain whats going on here?!?
Helpful (0)
Replies (2)0
Replies (2)
Discovery Insure's replyOfficial
13 Sept 2019, 14:11Good day Michael
We have since taken the matter up with the relevant management team for a response.
Feedback will be provided to you in due course.
Regards
Discovery Insure
We have since taken the matter up with the relevant management team for a response.
Feedback will be provided to you in due course.
Regards
Discovery Insure
Discovery Insure's reply13 Sept 2019, 14:11
Official
Good day Michael
We have since taken the matter up with the relevant management team for a response.
Feedback will be provided to you in due course.
Regards
Discovery Insure
We have since taken the matter up with the relevant management team for a response.
Feedback will be provided to you in due course.
Regards
Discovery Insure
MC
Michael C's updateReviewer Update
13 Sept 2019, 14:29Please advise on what due corse means? Is there not a 24 hour turn around for this?
Due course in my eyes and previous experience with Discovery insure could only be in 2020!
Due course in my eyes and previous experience with Discovery insure could only be in 2020!
MC
Michael C's update13 Sept 2019, 14:29
Reviewer Update
Please advise on what due corse means? Is there not a 24 hour turn around for this?
Due course in my eyes and previous experience with Discovery insure could only be in 2020!
Due course in my eyes and previous experience with Discovery insure could only be in 2020!