Discovery Insure is expensive and Unreliable

Zero stars. I had an accident 29 November 2020 and lodged a claim *** and today 20 January 2021, the 3rd party hasn't been settled, he's telling me he's now going to his lawyers. Almost 2 months now. The consultant is Nonhlanhla Kolanisi - very slow and it's frustrating. I'm paying over R1000 premiums only to be frustrated over one claim. This is unacceptable.

1st, she went on leave and we were left not knowing the progress of the claim, then the assessment was only submitted in 2021, not even last year when the accident happened.