NT
Natalie T
1 reviews | Active since Aug 2021
19 Dec 2023, 12:02
Discovery insure is at a staff party
Discovery insurance is the absolute worst. I logged my claim on the 16th about the geyser on their online App. Nobody has come and looked at what the problem is. Try dialing ***yesterday I was holding on for 19 minutes and no skilled consultant answered as repeatedly promised. I'm currently holding again and its 20 minutes 15sec. Clearly the skilled consultants are at a staff party with the plumber. No hot shower probably for the rest of festive
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Natalie T's updateReviewer Update
21 Dec 2023, 12:40Stanley has gotten back to me but your service provider, the Drain surgeon isn't making contact to come and replace the geyser. I emailed Stanley this morning but his not getting back to me. Tomorrow will be a week without hot water. Don't you have a different service provider the drain surgeon is terrible. Have a look at there reviews.
NT
Natalie T's update21 Dec 2023, 12:40
Reviewer Update
Stanley has gotten back to me but your service provider, the Drain surgeon isn't making contact to come and replace the geyser. I emailed Stanley this morning but his not getting back to me. Tomorrow will be a week without hot water. Don't you have a different service provider the drain surgeon is terrible. Have a look at there reviews.