MM
Marco M

1 reviews | Active since Mar 2012

20 Mar 2020, 07:11

Discovery Insure invented numbers on my policy schedule

Good Day Discovery

Thank you for my revised policy whereby you created some numbers to which I can not understand where they come from.

You decreased my household contents amount and increase the premium Increase my property value by an quite a substantial amount and increase the premium. Increase both my vehicles premium but then remove my vitality drive from both vehicles?? I dont get it, the one vehicle has not even been on a year? These are just a few items that greatly concern me, as if you can not get these basics correct.

I have no issue with premiums increases to an extent but not when you have invented your own numbers. I will gladly be calling to cancel my portfolio with discovery insure.

0
Replies (2)
Discovery Insure
Discovery Insure's reply20 Mar 2020, 17:15
Official
Good day Marco

Thank you for raising your distress.

We would like to assist with this matter. 

Kindly welcome a resolution from one of our dedicated product specialist via telephone in due course.

Regards
Discovery Insure

MM
Marco M's update17 Apr 2020, 20:52
Reviewer Update
Dear Tasmina Nair


Thank you for assisting me with correcting my policy. It was an absolute pleasure dealing with you. The world needs more people like you.

All the best