Discovery Insure (***) (Zero Star Experience)

<p>In 2015 i had a tracker installed in my car. The tracker stopped working in July 2016 and no one contacts me to inform what happened.</p> <p>I recently realised that i earn points with Vitality drive and called Discovery Insure to find out what was happening and why my KM's was not being trackers.</p> <p>Then i had to scheduled a visit with a technician on the 20 Feb. My appointment was scheduled for 31 March at 3pm (1 month for them to send out a guy!). The Technician was there at 12 and took 4 hours to replace the unit as he couldn’t pick up what was wrong with the current unit.</p> <p>On Monday, 03 April i checked my Vitality drive status and still not tracking! I called the Insure Call Centre (Spoke to Makgatso Mtembu) and she tells me that there is still a problem and a technician needs to come out again! And the next available appointment is end of April!</p> <p>I am sorry but this is ridiculous. I asked her to have her manager contact me as a am not happy to wait this long or with thier service, she is unable to give me a name for the manager or when this person will call... what a joke.</p> <p> </p> <p> </p>