sH
sheldon H
1 reviews | Active since Jun 2016
29 Sept 2020, 08:06
discovery insure incorrect quote on premiums.
first issue i have had with discovery insure i had vehicle which i sold which i tried to cancel with discovery which they refused as i had motorcycle on the same policy then purchasing a new vehicle they credited that one month premium only to find out what i was quoted on my premiums was not the case i am extremely angry i haven't even received a schedule from discovery yet of what my premiums are after a month but i have been debited as they please as i have been a client for 6 years getting the run around when purchasing my vehicle i would like a refund from discovery from the premium debited from me and i will be taking my business elsewhere .Plan ***
Helpful (0)
Replies (6)0
Replies (6)
Discovery Insure's replyOfficial
29 Sept 2020, 09:20Good day Sheldon
Thank you for raising your concerns.
We are looking into the matter as raised and an updated policy schedule has been emailed to you in the interim.
Kindly accept a call from a representative in due course.
Regards
Discovery Insure
Thank you for raising your concerns.
We are looking into the matter as raised and an updated policy schedule has been emailed to you in the interim.
Kindly accept a call from a representative in due course.
Regards
Discovery Insure
Discovery Insure's reply29 Sept 2020, 09:20
Official
Good day Sheldon
Thank you for raising your concerns.
We are looking into the matter as raised and an updated policy schedule has been emailed to you in the interim.
Kindly accept a call from a representative in due course.
Regards
Discovery Insure
Thank you for raising your concerns.
We are looking into the matter as raised and an updated policy schedule has been emailed to you in the interim.
Kindly accept a call from a representative in due course.
Regards
Discovery Insure
sH
sheldon H's updateReviewer Update
29 Sept 2020, 09:28first policy Schedule i have been sent since taking delivery of my vehicle more than a month ago kindly refund me my premiums i will be moving to another insurance
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sheldon H's update29 Sept 2020, 09:28
Reviewer Update
first policy Schedule i have been sent since taking delivery of my vehicle more than a month ago kindly refund me my premiums i will be moving to another insurance
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sheldon H's updateReviewer Update
29 Sept 2020, 12:03Please confirm cancellation and refund
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sheldon H's update29 Sept 2020, 12:03
Reviewer Update
Please confirm cancellation and refund
Discovery Insure's replyOfficial
29 Sept 2020, 12:21A retensions representative has been assigned to you, kindly welcome a call from us as all transactions must be held on a recorded line for your protection as well as ours.
Regards
Discovery Insure
Regards
Discovery Insure
Discovery Insure's reply29 Sept 2020, 12:21
Official
A retensions representative has been assigned to you, kindly welcome a call from us as all transactions must be held on a recorded line for your protection as well as ours.
Regards
Discovery Insure
Regards
Discovery Insure
sH
sheldon H's updateReviewer Update
29 Sept 2020, 15:21Hi still awaiting call from your retensions representative ,
regards
regards
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sheldon H's update29 Sept 2020, 15:21
Reviewer Update
Hi still awaiting call from your retensions representative ,
regards
regards
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sheldon H's updateReviewer Update
30 Sept 2020, 08:26So it's the next day still waiting for a call from discovery insure .
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sheldon H's update30 Sept 2020, 08:26
Reviewer Update
So it's the next day still waiting for a call from discovery insure .