Discovery Insure Impeding Work of a Frontline Medical Professional

A DQ-standalone tracker has been installed in my car and ever since my battery dies overnight and needs to be recharged before use. I have had a battery test done (three times) by electrical professionals and have forwarded the test results to Discovery. It is supposed that the new tracker is draining the car's battery. After multiple phone calls and emails for about two weeks now, I have not received any form of valuable feedback and ever since, my car has not been working... I have to borrow a car daily to get to work. To make matters 100 times worse, I am a frontline medical worker and this was explained to the call center during every phone call. I am on-call 24/7 and have to borrow a car for every emergency and am thus late every time. I explained this as well, ensuring the call agents understood the urgency, especially during a worldwide pandemic. Your morals are sorely lacking and you fail to present any form of proof of ethics, which is pathetic for a company which represents a medical association. I do not want to speak to you again as your promises are void.

Just send a technician out to remove your tracker!!!