Discovery Insure -household claim payout

Shout out to Celeste Ndlovu, she eased my concerns regarding a household claim. She was efficient and communicated regularly. She provided context for delays and ensured that my claim was attended too and closed on the same day. She even contacted me to find out if payment confirmation was received. Thank you for the treating me and my portfolio with such dignity. The other star is only lacking due to the initial time delays on the Discovery platform, and call waiting as a whole. Also some extra care could be put into mentorship of the junior claims consultant by senior consultants as amazing as Celest.