Discovery Insure has no regard for it's clients

I joined Discovery Insure in April 2014. Their premium rate was very compatible with the rest of the insurance companies. However this year when it came to the renewal time i was very disappointed with the quoted rate (being a claim-free for two years). Their motor vehicle premium (Kia Sportage 2014) was R400 p/m more than Outsurance and Zurich.<br> When I querried it by sending e-mail with the quotes from above mentioned companies and requesting to relook at the premium - received no reply. Three days later I phoned to follow up (turnaround time is 48 hours) was told they will phone me back. They did phoned me back to say that they are not interested to review the rates, no futher explanations.<br> I'm totally disgusted with such attitude towards the loyal customers and will definitely consider moving to another insurance company if the issue would not be resolved.<br> I must say when I phone Outsurance and Zurich for the quotes they tried their best to get me as a client , where Discovery Insure on the opposite doesn't care if they loose their clients.<br> Discovery Insure's service has been extremely disappointing, Discovery Insure has no regard for it's clients. <br>