GL
Gershwin L

1 reviews | Active since Nov 2020

05 Sept 2024, 16:22

Discovery Insure: Great Service

Logged a claim of burst waterpipes in my bathroom and kitchen. My claim was handled by Mpho Mamaregane. There was no need to explain the urgency of the matter to Mpho. He immediately got a contractor to come to my house. The very next day the burst waterpipes were fixed and our lives could go back to normal. Mpho kept us up to date at all times and we were never left in the dark w.r.t progress. Mpho is a total professional and his efficiency and calmness is an example of what service delivery should really be like. Thank you Mpho

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Replies (1)
Discovery Insure
Discovery Insure's reply05 Sept 2024, 16:24
Official
Good day Gershwin, 

Thank you for the compliment. We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.

Regards
Discovery Insure