TG
Tatum G

1 reviews | Active since Sept 2020

18 Dec 2020, 18:19

Discovery Insure - Great customer service

Person Responsible: Shafick Allow

Department: Retentions Supplier: Discovery Insure

Branch: Sandton

Fantastic customer experience from Shafick when I had called to cancel my car insurance. Although I chose to cancel in the end due to the price difference offered by my new insurer. Shafick did all the due diligence making sure an apples for apples comparison was done as well as pointing out the difference in cover amounts etc. Due to the economic times we are currently facing, I had to chose the cover I could afford. Shafick is incredibly helpful with great rapport with customers and is also very knowledgeable.

0
Replies (1)
Discovery Insure
Discovery Insure's reply21 Dec 2020, 09:51
Official
Good day Tatum G

We really appreciate you taking the time to let us know you are happy with our service. It is compliments like yours that help us come to work with a smile and a positive attitude.

Regards
Discovery Insure