Discovery insure for themselves only

Discovery insure definitely don't care for the inconvenience they cause their clientele, I have been sent from Pillar to post in their call center, all at my own cost in terms of calls as well as the deposit to the rental vehicle, as I needed a vehicle to excute my job.Between them and Net Asses , a delay has been caused on the approval of repairs which was required to complete, the vehicle, nobody comes back to me with any kind of intermediate solution, instead I'm being treated as fool, by being promised return calls form Team leader/Manager Ntekane, which just doesn't happen as meanings are obviously more important than a customer whom has send a number of emails to request a solution, bt clearly according to them I am not a client of any value whatsoever, I now have been left without a mode of transport, and have been forced to ask friends to provide me a lift to and from work and to transport my children. I cannot express my disgust at the service level they provide their clientele, the call center is an absolute sham pity to think an establishment of such stature deliver such poor service.