kK
kevin K

1 reviews | Active since Dec 2016

20 Dec 2016, 07:20

Discovery Insure - Finalising of a claim

<p>Claim confirmed 24th November 2016, after leaving messages and emails. I get hold of the consultant dealing with the claim, not her contacting me. She then proceeds to advise me that my claim was not dealt with because of other clients weather related claims taking preference.</p> <p> </p> <p>Nearly a month later... is this what they pride themselves on? Pity Anton will never respond to emails or call me back.</p> <p> </p> <p>False advertising.</p>

0
Replies (1)
Discovery Insure
Discovery Insure's reply20 Dec 2016, 10:43
Official

We apologize for the inconvenience and disappointment that you experienced in dealing with us recently.

Please allow us the opportunity to investigate the claim delay so that we may remedy the problem.

Regards,

Sakhe

Discovery Insure