RB
Ruth B

1 reviews | Active since Mar 2014

23 Apr 2019, 16:33

Discovery Insure Excellent Service

Discovery Insure I would like to compliment on of your employees, namely Jose Nelson. He went to great lengths to help me with my insurance claim which is usually such an unpleasant experience especially if you look at service levels in SA today, where some really just do not care about customer services. What was great is Jose knew what the procedure is and went to great lengths to ensure I knew exactly what the next step would be. He really restored my faith in the insurance industry and I do hope he is valued at Discovery. I will en-devour to spread the word of the service I received and will further look at other products and services Discovery offer in future. thanks Discovery for settling my claim in the time period you did. Regards One happy client

Such service builds great working relationships. I will bring all my banking needs to the Springfield Bank from now on.

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Replies (1)
Discovery Insure
Discovery Insure's reply23 Apr 2019, 16:35
Official
Thank you for taking the time to let us know about your experience with us. We constantly want to make your experience pleasant at all times. Jose will be delighted to receive your compliment.

RegardsDiscovery Insure