BS
Busisiwe S

1 reviews | Active since Nov 2019

30 Dec 2020, 15:40

Discovery Insure Employees of the Year- Thami and Lwazi

I just had an amazing, super friendly and professional call from Lwazi and Thami who work for discovery. They were patient enough to listen to my rant, calm and collected when explaining their processes and procedures and were able to resolve my problem in under 10 minutes. They are truly the epitome of what customer service should sound and look like. Thank you guys, your absolutely amazing and I feel more confident now in remaining with Discovery Insure because of you two. Ill be sure to get my baby brother and niece to join discovery with the confidence that there is a Lwazi and Thami working hard even during this stressful festive season to provide exemplary service.

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Replies (1)
Discovery Insure
Discovery Insure's reply31 Dec 2020, 08:11
Official
Good day Busisiwe S

Thank you for your feedback, we value it highly. Working with clients like yourself make the hours in the office worthwhile and provide much needed encouragement to always give you the best experience.

Regards
Discovery Insure