Discovery Insure - Emergency Services/Collision

At first it was not looking good because I attempted to get through to someone x3 so I am assuming that the device attached to the wind screen did not detect a collision. I spoke to some in the emergency assist division who kindly told me that they can only assist with sending out an ambulance thus I asked them to put me in touch with someone who can help me with my incident, but the line got cut off after the call was transferred. Please sort out the device because my concern is that it could have been worse which means I would have had to rely on the mercy of other road users passing by.

When I eventually got a hold of someone, I spoke to Paulus Furstenburg who assisted me through the process swiftly which I greatly appreciate. The next day (Mon) I got a call from Avis thanks to Paulus again with whom I stressed that I needed a vehicle ASAP, which was arranged without any issues, even though I got a 2nd call from Avis a day after I had already picked up the vehicle to arrange for me to collect. I advised the lady that I was already sorted out. To date I have been kept in the loop in regards to my claim so with that said and done I thank the team at Discovery Insure.