PC
Peter C
1 reviews | Active since Dec 2009
11 Aug 2020, 14:22
Discovery Insure doesn't give me confidence!!!!
Hopeless. I was with Alexander Forbes and paid premiums ANNUALLY in January each year. Discovery took them over in June 2020. Imagine how thrilled I was to receive an email today telling me that I had not paid August premium and thus my cover was suspended. This is incompetence at a whole new level. Also no R337.00 cash back payout. I believe it was paid to a FNB account. - I don't have an FNB account. I bank with Nedbank and have for last 40 years. I need help. 1 I bet you this lands up on my credit score? I urgently need a letter confirming THAT I AM COVERED. I cannot just ignore the email.
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Replies (2)PC
Peter C's updateReviewer Update
11 Aug 2020, 19:19W. I demand a letter confirming cover and an apology. Also confirmation that you will NEVER debit my account at Nedbank with anything. I will always pay my premiums annually so you will never have
reason to debit me. The only reason you have my Nedbank account details, is to credit cash back, which you have stuffed up already.
Be aware that this cashback issue is now outstanding for7 days and remains unresolved.
I have written to Mr Gore. Expressing my dissatisfaction at your incompetence
reason to debit me. The only reason you have my Nedbank account details, is to credit cash back, which you have stuffed up already.
Be aware that this cashback issue is now outstanding for7 days and remains unresolved.
I have written to Mr Gore. Expressing my dissatisfaction at your incompetence
PC
Peter C's update11 Aug 2020, 19:19
Reviewer Update
W. I demand a letter confirming cover and an apology. Also confirmation that you will NEVER debit my account at Nedbank with anything. I will always pay my premiums annually so you will never have
reason to debit me. The only reason you have my Nedbank account details, is to credit cash back, which you have stuffed up already.
Be aware that this cashback issue is now outstanding for7 days and remains unresolved.
I have written to Mr Gore. Expressing my dissatisfaction at your incompetence
reason to debit me. The only reason you have my Nedbank account details, is to credit cash back, which you have stuffed up already.
Be aware that this cashback issue is now outstanding for7 days and remains unresolved.
I have written to Mr Gore. Expressing my dissatisfaction at your incompetence
PC
Peter C's updateReviewer Update
15 Aug 2020, 10:48I wrote a review on 11 August after a week of sending emails, to try to find out what happened to my July Cashback. Nothing is resolved as of today. Now I see my wife's drive insure is not behaving? My problems remain as ever. Service is hopeless.
What do I have to do to sort out problems.
What do I have to do to sort out problems.
PC
Peter C's update15 Aug 2020, 10:48
Reviewer Update
I wrote a review on 11 August after a week of sending emails, to try to find out what happened to my July Cashback. Nothing is resolved as of today. Now I see my wife's drive insure is not behaving? My problems remain as ever. Service is hopeless.
What do I have to do to sort out problems.
What do I have to do to sort out problems.