JP
Justine P
1 reviews | Active since Dec 2021
29 Dec 2021, 11:05
Discovery insure doesn't care about keeping clients
So disgusted with your insurance department. I asked for a quote on a new car, in comparison to other quotes and I was told "sorry mam, this is all we can offer" - there were no attempts at negotiating. I will move my car, and home insurance currently insured by you elsewhere. Thanks for the pathetic customer service and efforts to keep current customers.
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Justine P's updateReviewer Update
30 Dec 2021, 10:10I just want to give a shoutout to your cancellations team, the consultant I spoke to was very professional when cancelling my poilcy with you. Maybe you should let him train your other staff (like the lady who did my quote) on how to treat existing clients.
JP
Justine P's update30 Dec 2021, 10:10
Reviewer Update
I just want to give a shoutout to your cancellations team, the consultant I spoke to was very professional when cancelling my poilcy with you. Maybe you should let him train your other staff (like the lady who did my quote) on how to treat existing clients.