1 reviews | Active since Aug 2016
Discovery Insure Digi track BIG ****
i have written a review about this before. they seem to sell the idea that the award you points based on driving which is monitored by their device(which we have to pay for in advance just like all their products), also go to their preferred supplier????? i have had this policy for a few months already. The month of August none of my 3 cars are recording the driving. there 1 st reason was my wife phone is operating with my id, so i must change that to hers. done that still does not work after 11 days. no reason the phone is not compatible. but for a few months it was, early this month it was the id. 2 nd my phone is a p10 lite. my phone also has a problem , with that it records long trips not short trips. i used a samsung s7 before same issue. they keep sending messages that the phone needs to be on location and wifi, which we have on, but they cant seem to record. The strange thing is that they have taken 28 days to try to resolve this issue, why cause you have your payout at stake. today the guy tells me the broker should have advised the the phones dont work with thier app. Well what about TIGER WHEEL AND TYRE you supplier who insert you stupid toy and link the phones inform us. they charge us 95 for this per car. **** in all ways.
Thank you for bringing this to our attention.
Please allow us the opportunity to investigate your concerns with the DQ track team, we will provide feedback once done.
We apologise for the inconvenience experienced.
Regards,
Thabani
Discovery Insure
Thank you for bringing this to our attention.
Please allow us the opportunity to investigate your concerns with the DQ track team, we will provide feedback once done.
We apologise for the inconvenience experienced.
Regards,
Thabani
Discovery Insure
